Poor customer service costing businesses billions
April 20, 2008 – 12:50 pmLook after your customers or they’ll ditch you - that’s a key finding of a recent survey into customer churn.
read more | digg story
Technology is a broad concept that deals with a species’ usage and knowledge of tools and crafts, and how it affects a species’ ability to control and adapt to its environment. In human society, it is a consequence of science and engineering, although several technological advances predate the two concepts
Look after your customers or they’ll ditch you - that’s a key finding of a recent survey into customer churn.
read more | digg story
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