Voice category at developer.com

Voice-technology related tutorials and articles including introduction to VXML, natural vs directed...

Review: Telera DeVXchange (Part I)

Hitesh Seth reviews Telera DeVXchange, a hosted VoiceXML developer community which allows developers to develop and test VoiceXML-based applications using ...

Capital Budgeting: Rational Outsourcing Decision in VoIP Projects

Learn how to use the decision-tree analysis (with real options) to facilitate the buy or make decision of a proposed Voice over Internet Protocol (VoIP) ...

Natural vs. Direct Dialog and How VoiceXML Enables Both

Survey natural vs. direct dialogue and how VoiceXML enables both by allowing input grammars to be specified at the form level, not just at the field level.

Building VoiceXML Dialogs

Discover how to build conversational applications with menus and form elements using VoiceXML.

Market Update, New Opportunities

The recent VoiceXMLPlanet Conference provided a glimpse into potential new markets that may emerge as a result of VoiceXML technology.

VoiceXML Quick Start Guide

If you want to develop VoiceXML applications but don't know where to start, this guide is for you. This 8-step guide contains all the information you need ...

Evaluating the Benefits of VoiceXML for eBusiness

Is your telephone system or call center integrated with your eBusiness platform? Why not? This article will outline the potential business benefits of ...

Review: GetVocal SDK

This week in our Product Review section, we take a look at GetVocal SDK from GetVocal, a division of Digital Voice Technologies.

Understanding Telephony Concepts for Interactive Voice Responses

Wanting to use interactive voice responses with your users? Start by learning about telephony concepts and about the telephony functionality within ...

Implementing CTI Using the Microsoft Speech Server on CRM/Contact ...

Learn how the MS Speech application works and how to implement CTI of Intel CPS, Genesys, and Cisco ICM using Microsoft Speech Server on a CRM/contact ...

Review: Audium 3

This week, we take a look at Audium 3, a new VoiceXML IDE and Server combo from Audium Corporation which enables the creation of interactive and dynamic ...

Technology of the Year 2006

Technology is the fun stuff, especially when it is relatively new. See what our readers think is the hot technology going into 2006.

Using ANI to Recognize Callers

In the last tutorial, we learned how to use the Dialed Number Identification Service (or DNIS) to direct callers to sub-menus in VoiceXML applications.

Introduction to CCXML, Part III

In Part III of the Introduction to CCXML, we will begin developing practical call control applications, handling inbound calls with CCXML as well as placing ...

Developer.com Product of the Year 2003 Results

The votes have been counted. See what you chose as the Product of the Year 2003.

VoiceXML Developer Series:<BR>A Tour Through VoiceXML, Part XI

In this edition of the VoiceXML tour, we will develop the first three dialogs that will play a greeting, ask for a phone number and look up the customer's ...

Introduction to SALT (Part 4): Microsoft .NET Speech SDK

In this article, we will look at the new Microsoft .NET Speech SDK which allows for the rapid development of SALT-based multimodal/telephony applications.

Review: BeVocal Cafe

This week, we take a look at BeVocal Cafe, a hosted VoiceXML Platform from BeVocal, Inc. BeVocal Cafe enables developers to develop and test VoiceXML-based ...

Introduction to SALT (Part 5): Developing SALT Applications, Step ...

In this article, we will continue our exploration of SALT by actually walking step-by-step through the process of developing a telephony/multimodal ...

Using DNIS to Direct Calls

Dialed Number Identification Service (or DNIS) is a standard that most telephone companies in the United States use to identify the number that was dialed.

Progress in the VoiceXML Intellectual Property Licensing Debacle

In January of 2002 the World Wide Web Consortium released a rule that requires Web standards be issued royalty free (RF). Intellectual property rights have ...

Review: VoiceGenie Technologies Genie IDE

We continue with a review of Genie IDE from VoiceGenie Technologies.

Is VoiceXML the Right Tool for Your Voice Application?

Gain an understanding of the strengths and weaknesses of VoiceXML in order to help you determine if VoiceXML is the right tool for your project.

Speech Recognition and Notification Applications in Longhorn

Examine two Longhorn technologies, recognizers in speech applications and the tile element in Windows GUI applications, that Microsoft provides to improve ...

More than a Grain of SALT: Industry Leaders Assess How ...

Learn more about where the speech movement stands today, where SALT fits into the picture, and what to look for down the road.

Tellme More

In Part I of our quickstart VoiceXML tutorial, we will learn how to sign-up as a Tellme.com developer and write our first interactive VoiceXML application.

Building Speech-Enabling IVR application Using Microsoft Speech ...

In the first of a two-part series on building interactive voice responsive (IVR) systems using both MSS and SASDK (Microsoft Speech Application Software ...

Review: Nuance V-Builder 1.2

Find out how Nuance V-Builder stacks up as a VoiceXML development environment as we look at the product's features, weaknesses and maturity.

Developer.com Product of the Year 2006 Winners Are Named

Developer.com announces the winners for the Developer.com Product of the Year 2006.

Review: voxPilot voxBuilder ODE

This week in our Product Review section, we take a look at voxBuilder from VoxPilot, Ltd.

VoiceXML 2.0 Grammars, Part I

This technical series will provide programmers with a complete introduction to the VoiceXML 2.0 grammar format. In part I, we will discuss the XML and ABNF ...

Tracking a FedEx Package with an HTML Scraper

One way to develop powerful VoiceXML applications is to leverage existing Web applications by simulating a Web browser and scraping the results via a ...

VoiceXML Developer Series:<BR>A Tour Through VoiceXML, Part VIII

Up 'til now, the VoiceXML examples we've used have been directed dialogs, which prompt users for input in a pre-defined order.

Introduction to CCXML, Part IV

In Part IV of the Introduction to CCXML, we will learn how to set up and breakdown a 2-party conference call using <join> and <unjoin>.

SALT (Part I): SALT by Example

Speech Application Language Tags, or SALT as it is popularly known, is actually a small set of XML elements and their associated attributes, ...

A Comparison of Voice Technologies (VoIP, VoFR, and VoATM)

Among the three packet-switching technologies, comparison and evaluation of the best is a difficult job because each one of them is suitable in different ...

Introduction to CCXML, Part I

The Call Control eXtensible Markup Language provides the call management, event processing and conferencing capabilities that VoiceXML lacks.

VoiceXML and Related Resources

Looking for a voice related resource? Start with this list.

Speech IVR Market Update

Is the new speech IVR market segment healthy? Will VoiceXML replace proprietary development environments? VoiceXML expert and consultant Jonathan Eisenzopf ...

SALT (Part II): Elements of SALT

In the second part of our 'SALT' series we will endeavor to understand the syntax of key SALT elements and their usage.

The Voice of XML

In an increasingly mobile world, the need to add voice recognition and response systems to your Web applications becomes crucial.

The Longhorn Speech API, an Initial Glance

The Longhorn speech API offers baked-in functionality for voice commands inside the operating system.

Comparing IP Voice Solutions

Find out which solution best fits your design and implementation plans.

WiMAX: Broadband Wireless Access

Discover what WiMAX (Worldwide Interoperability for Microwave Access) is and what it can do for you.

Review: Voxeo Community

This week we take a look at Voxeo Community, a hosted VoiceXML Platform which allows developers to develop and test VoiceXML-based applications using a ...

The Java Tool/Add In of the Year Winner Outshines the Rest

Collect details on the winner as well as the other finalists in this category.

Review: IBM WebSphere Voice Toolkit

This week we review IBM WebSphere Voice Toolkit. ... IBM WEBSPHERE DOWNLOAD: · ObjectGrid Trial Code--Get quick & easy data sharing to improve app ...

Introduction to CCXML, Part II

In Part II of the Introduction to CCXML, we will become more familiar with the elements of the language and how they work together to create call control ...

VoiceXML 2.0 Grammars, Part II

In Part II our introduction to VoiceXML 2.0 grammars, we will learn how to use tokens, rules and operators to create grammars that match natural utterances.

Comparing Microsoft Speech Server 2004 and IBM WebSphere Voice ...

Currently, there are several speech-enabling enterprise products with either VoiceXML or SALT open industry standards in the marketplace.

Review: Telera DeVXchange (Part II)

This week we will focus on some of the advanced features of the Studio, including the grammar verifier, outbound calling and a number of VoiceXML extensions ...

Top 10 Best Practices for Voice User Interface Design

Developing a VoiceXML IVR is straightforward. Designing a quality speech interface, on the other hand, is a long road paved with assumptions, mistakes and ...

Review: HeyAnita FreeSpeech Developer Network

In this review, we'll look at the FreeSpeech Developer Network, a hosted VoiceXML developer community which allows developers to develop and test ...

SALT Submission to W3C Could Impact the Future of VoiceXML

The SALT specification was recently submitted to the Voice Browser and Multimodal Interaction working groups of the World Wide Web Consortium (W3C).

VoiceXML Developer Tools Roundup

Hitesh Seth gives a side by side comparison of various VoiceXML tools.

Developer.com's Security Product of the Year Award

Security is on the mind of everyone in IT these days. See what products ranked as finalists for our Product of the Year 2006 and which one won.

W3C Unleashes VoiceXML 2.0

The standards consortium unveils the latest iteration of a specification intended to bring Web-based development to interactive voice response applications.

Introduction to SALT (Part 3): Applying SALT

So far in our SALT series we have learned about the syntax of key SALT elements and their usage. In this article, 'Applying SALT,' we are going to go back ...

Review: Oracle 9iAS Mobile Studio (Part I)

This week in our Product Review section, we take a look at Oracle 9iAS Mobile Studio, a hosted multi-channel XML framework from Oracle Corporation that ...

VoiceXML and the VoiceASP

So you want to develop and deploy a VoiceXML application, but you're not sure whether to build your own VoiceXML gateway, buy a turnkey solution, ...

Selecting a VoiceXML Gateway

As vendors continue to introduce new VoiceXML gateways, the task of selecting the right solution has become more difficult. This article will provide you ...

Microsoft-led SALT Forum Releases Draft Spec

After months of hype but no substance, the SALT Forum finally released a draft version of the Speech Application Language Tags (SALT) specification on ...

Exploring the Distributed Web-Based Application Model and Advanced ...

Discover how VoiceXML takes advantage of the distributed web-based application model as well as advanced features including: local validation and processing ...

Review: Tellme Studio (Part I)

This week in our Product Review section, we take a look at Tellme Studio from Tellme Networks, Inc.

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